ANNOUNCEMENT OF Professional Vacancy

STATE UNIVERSITY OF NEW YORK ·DOWNSTATE MEDICAL CENTER  
450 CLARKSON AVENUE, BOX 1194, BROOKLYN, NEW YORK 11203
Department: HUMAN RESOURCES Job Title: PERSONNEL ASSISTANT
Professional  Rank: MP-6 Descriptive Title: Reception & Customer Service Representative
Salary Range: $43,000.00-$65,000.00 Line Number: Line# 21617
Additional Position Information: Hours of work: 8:30AM - 4:30PM; Days of week: Monday to Friday; Hours per week: 40
Brief Description of Duties:
This frontline position works directly with the public, employee population and management. Serves as the frontline customer service representative for Human Resources. Directs lobby traffic to appropriate resources. Problem solves and suggests appropriate resources. Highly knowledgeable of HR processes and shares general knowledge with clients and external customers. Answers multiply line phones, offers assistance and directs calls to the appropriate staff; uses excellent judgment, is professional, friendly and can diffuse situations. Manages the occupancy and use of area conference rooms. Procures supplies and manages the use and maintenance of group office equipment. This position is also responsible for special projects as assigned by the Director of HR Compliance.
DUTIES AND RESPONSIBILITIES ARE NOT LIMITED TO THE ABOVE POSITION DESCRIPTION
All successful candidates must undergo various background checks, maintain credentials required for continued employment and adhere to the SUNY-DMC UHB Principles of Behavior.   Clinical Faculty and Allied Health professionals must receive and maintain Medical Board authorization.
Qualifications:
REQUIRED: BS/BA with two (2) to five (5) years of customer service experience working with management and employee population. Ability to problem solve and relate to all levels of employees and management. Excellent communication skills, written and verbal. Experience with Microsoft Office suite and multiply line phones. PREFERRED: Knowledge of Downstate Medical Center environment.
Posting ID: 15669 Ref #: M/C-21617-17
Persons interested in the above position should submit a resume along with a cover letter to ==>
Please include: Job Title( PERSONNEL ASSISTANT ), Line( 21617 ) and PostingID( 15669 )
M.S.C.  1194
450 Clarkson Avenue
Brooklyn, New York 11203  ( email: careers@downstate.edu )

Closing date for Receipt of application: Open Until Filled

SUNY Downstate Medical Center offers a competitive salary and benefits package.
SUNY Downstate Medical Center is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familiar status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or criminal conviction.