53319TH STAFF ASSISTANT II

ANNOUNCEMENT OF Professional Vacancy

STATE UNIVERSITY OF NEW YORK · DOWNSTATE MEDICAL CENTER
450 CLARKSON AVENUE, BOX 1194, BROOKLYN, NEW YORK 11203

Department: DEPARTMENT OF MEDICINE STAR PROGRAM Job Title: TH STAFF ASSISTANT II

Professional Rank: SL1 Descriptive Title: TH STAFF ASSISTANT II

Salary Range: COMMENSURATE WITH EXPERIENCE AND QUALIFICATIONS Line Number: Line# 53319

Additional Position Information: *Please ensure you include the 5-digit Line Number and Job Title in the subject line and body of your email submission.

Brief Description of Duties:
Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.

The Department of Medicine STAR Program at SUNY Downstate is seeking a full time Staff Assistant II. The successful candidate will:
The Department of Medicine, Star Program at SUNY Downstate Health Sciences University is seeking a full-time TH Staff Assistant II. The successful candidate will be responsible for, but not limited to the following:
- Scheduling patient appointments in electronic scheduling system; ensure patient appointments are coordinated across disciplines and with research studies.
- Help maintain patient flow by ensuring frequent communication with staff.
- Perform telephone triage, assessing problem and ensuring patient phone calls are routed to the appropriate health care provider, including clinicians, nurses, social workers, and mental health providers.
- Ensure and update all patient demographic information such as address, phone, and insurance coverage in the electronic medical record system.
- Conduct missed appointment follow-up.
- Greet patients and guide as necessary.
- Communicate with other health care facilities regarding transfer of medical records, ensuring signed consent for all patient information.
- Ensure the maintenance of all office equipment such as the copy machine, fax machine and telephone system.
- Complete requisitions and follow-up to ensure timely delivery of supplies.
- Order and maintain inventory of both medical and office supplies.
- Participate in outreach and quality improvement activities related to STAR Health Center, including PDSA, LEAN and PCMH tracking measure projects.
DUTIES AND RESPONSIBILITIES ARE NOT LIMITED TO THE ABOVE POSITION DESCRIPTION

All successful candidates must undergo various background checks, maintain credentials required for continued employment and adhere to the SUNY-DMC UHB Principles of Behavior. Clinical Faculty and Allied Health professionals must receive and maintain Medical Board authorization.

Qualifications:
REQUIRED:
- AA degree with at least three years of experience working in a clinic/medical office/health care setting.
- Must be proficient in current computer applications software, including Microsoft Office Suite (Word, Excel,and Powerpoint).
- Must be comfortable working with HIV/HCV positive and LGBTQ populations.
- Strong verbal, organizational, interpersonal and decision-making skills required.
- Must be available to work Monday/Wednesday evenings.

PREFERRED:
- Experience with electronic medical records.
- Bachelor's Degree or certification in medical records administration.

Posting ID: 18986 Ref #: B/PR-53319-20

Persons interested in the above position should submit a resume along with a cover letter to ==>
Please include: Job Title( TH STAFF ASSISTANT II ), Line( 53319 ) and PostingID( 18986 ) The Employment Office
M.S.C. 1194
450 Clarkson Avenue
Brooklyn, New York 11203 ( email: Careers@downstate.edu )

Closing date for receipt of applications:

Internal Consideration Program: 01/01/29 Off-campus recruitment: 01/01/29

SUNY Downstate Medical Center offers a competitive salary and benefits package.
SUNY Downstate Medical Center is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familiar status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or criminal conviction.

Department:	DEPARTMENT OF MEDICINE STAR PROGRAM	Job Title:	TH STAFF ASSISTANT II
Professional Rank:	SL1	Descriptive Title:	TH STAFF ASSISTANT II
Salary Range:	COMMENSURATE WITH EXPERIENCE AND QUALIFICATIONS	Line Number:	Line# 53319

Additional Position Information: *Please ensure you include the 5-digit Line Number and Job Title in the subject line and body of your email submission.
Brief Description of Duties: Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors. The Department of Medicine STAR Program at SUNY Downstate is seeking a full time Staff Assistant II. The successful candidate will: The Department of Medicine, Star Program at SUNY Downstate Health Sciences University is seeking a full-time TH Staff Assistant II. The successful candidate will be responsible for, but not limited to the following: - Scheduling patient appointments in electronic scheduling system; ensure patient appointments are coordinated across disciplines and with research studies. - Help maintain patient flow by ensuring frequent communication with staff. - Perform telephone triage, assessing problem and ensuring patient phone calls are routed to the appropriate health care provider, including clinicians, nurses, social workers, and mental health providers. - Ensure and update all patient demographic information such as address, phone, and insurance coverage in the electronic medical record system. - Conduct missed appointment follow-up. - Greet patients and guide as necessary. - Communicate with other health care facilities regarding transfer of medical records, ensuring signed consent for all patient information. - Ensure the maintenance of all office equipment such as the copy machine, fax machine and telephone system. - Complete requisitions and follow-up to ensure timely delivery of supplies. - Order and maintain inventory of both medical and office supplies. - Participate in outreach and quality improvement activities related to STAR Health Center, including PDSA, LEAN and PCMH tracking measure projects. DUTIES AND RESPONSIBILITIES ARE NOT LIMITED TO THE ABOVE POSITION DESCRIPTION
All successful candidates must undergo various background checks, maintain credentials required for continued employment and adhere to the SUNY-DMC UHB Principles of Behavior. Clinical Faculty and Allied Health professionals must receive and maintain Medical Board authorization.
Qualifications: REQUIRED: - AA degree with at least three years of experience working in a clinic/medical office/health care setting. - Must be proficient in current computer applications software, including Microsoft Office Suite (Word, Excel,and Powerpoint). - Must be comfortable working with HIV/HCV positive and LGBTQ populations. - Strong verbal, organizational, interpersonal and decision-making skills required. - Must be available to work Monday/Wednesday evenings. PREFERRED: - Experience with electronic medical records. - Bachelor's Degree or certification in medical records administration.
Posting ID: 18986	Ref #: B/PR-53319-20
Persons interested in the above position should submit a resume along with a cover letter to ==> Please include: Job Title( TH STAFF ASSISTANT II ), Line( 53319 ) and PostingID( 18986 )		The Employment Office M.S.C. 1194 450 Clarkson Avenue Brooklyn, New York 11203 ( email: Careers@downstate.edu )
Closing date for receipt of applications:
Internal Consideration Program: 01/01/29	Off-campus recruitment: 01/01/29